Terms of service

Terms & Conditions for Cleanova

Effective Date: April 28, 2026

These Terms & Conditions govern your use of the Cleanova website and services. By accessing or purchasing from our website, you agree to these terms.

1. Business Information

Business Name: Cleanova
Address: 124 Whistleberry Dr, Marstons Mills, Massachusetts 02648, United States
Phone Number: 205-939-3723
Email: sashamarie683@gmail.com

2. Use of Website

By using our website, you confirm that:

  • You are at least 18 years old or have permission from a guardian
  • You will use this website only for lawful purposes
  • You will not misuse, copy, or exploit any content or services

3. Products and Orders

We sell physical products, including smart home cleaning devices and accessories.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities per customer
  • Modify or discontinue products at any time without notice

4. Pricing and Payment

All prices are listed in USD unless otherwise stated.

We accept secure payments through third-party payment processors.

  • Payment information is processed securely
  • We do not store full credit card details on our servers
  • We reserve the right to correct pricing errors at any time

5. Shipping and Delivery

Shipping times and conditions are outlined in our Shipping Policy.

Delivery times are estimates and may vary due to external factors such as carrier delays or customs processing.

6. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

By placing an order, you agree to the terms stated in that policy.

7. User Information

When you place an order, you agree to provide accurate and complete information, including:

  • Name
  • Shipping address
  • Email address
  • Payment details

We are not responsible for delays or issues caused by incorrect information.

8. Intellectual Property

All content on this website, including:

  • Text
  • Images
  • Logos
  • Product descriptions

is the property of Cleanova and may not be copied, reproduced, or distributed without permission.

9. Limitation of Liability

Cleanova is not liable for:

  • Indirect or incidental damages
  • Losses resulting from product misuse
  • Delays caused by shipping carriers or external factors

All products are used at the customer’s own risk.

10. Third-Party Services

We may use third-party services (such as payment processors, shipping carriers, and analytics tools).

We are not responsible for the actions or policies of these third-party providers.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

12. Prohibited Activities

You agree not to:

  • Use the site for fraudulent purposes
  • Attempt to hack or disrupt the website
  • Use bots or automated systems to access the store

13. Changes to Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.

14. Contact Information

If you have any questions about these Terms & Conditions, contact us:

Cleanova
📍 124 Whistleberry Dr, Marstons Mills, Massachusetts 02648, United States
📞 205-939-3723
📧 sashamarie683@gmail.com